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Guarantee

Mont Warranty

The Mont Adventure Equipment product warranty covers against faulty materials and workmanship for a period of 5 years, commencing from the date of purchase.

 Should a problem arise during normal use, we will repair or replace the product at our discretion. Failure of products due to improper care, abrasive wear, damage caused by accidents, misuse or the breakdown of materials and components through reasonable wear and tear will not be covered by the Mont product warranty. Unauthorized repairs or product modifications may void the warranty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and for any compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.

For a warranty claim to be evaluated the product must be returned to Mont Adventure Equipment for assessment at the address stated below. A copy of the original purchase receipt or other proof of purchase is also required.

The cost of returning a product for warranty evaluation will be the responsibility of the purchaser unless otherwise authorized for return by Mont.

Items returned to Mont for warranty evaluation must be in a clean condition and free of any contaminants, as this is a requirement of Occupational Health and Safety laws.

Return Warranty claims to:

Mont Adventure Equipment
14 Pirie Street, Fyshwick, ACT, 2609, Australia

Or

Mont Adventure Equipment
PO Box 472, Fyshwick, ACT, 2609, Australia

Enquiries

If you have any enquiries regarding warranty or repair issues, please contact CustomerService@mont.com.au or phone customer service on 02 6162 0900.