This does not affect your right to an exchange or refund for faulty equipment.
The Comfort Back Padding is specifically configured to satisfy the ergonomic needs of climbers. It can be used as a replacement part for the Treemotion harness. Its wide flexible grooves support the dissipation of heat and allow the padding to rest snugly against the wearer's body without creases. The central part of the padding is specifically designed for the lumbar region and provides additional support.