This does not affect your right to an exchange or refund for faulty equipment.
The Grivel Condor 2 has been designed for ski mountaineers who face difficult, demanding terrain. It has an extractable hot-forged steel blade, which can also be used for a self-arrest maneuver. When the blade is closed, it functions as a normal handle. The handle is very solid, and the rubber part as well as being comfortable has insulating properties. Its shape allows hand protection both with open and closed blade. Composed of 2 sections, it is easily adjustable with an expansion system.