This does not affect your right to an exchange or refund for faulty equipment.
The Petzl Cordex gloves are a lightweight belay/rappel glove. They have a double layer leather for extra durability, while still retaining precise dexterity. An abrasion resistant stretch nylon covers the back of the hand for increased breathability. The cuff of the glove has a Velcro closure for a secure fit, and features a carabiner hole for storing your gloves when not being used.