February 19, 2016
Mohan, a good friend of Mont, and the man behind The Trekking Company left us this kind message from Patagonia. Thanks Mohan!
“Just a quick note to say – that the wind was so strong that one could hardly stand – but it did not penetrate the red shirt and the jacket you let me have!
I have attached a picture or two to prove it! The photos are from the beginning of our trip in Patagonia – in the region of the Moreno Glacier and the Estancia Christina…where you had to take boat past floating icebergs to get there…and an exclusive trek that had no more than 11 people on it – and then just wilderness!! Sheer joy.
All the best you folks working behind a desk.
Cheers – Mohan”
Thanks Mohan, from behind a desk.
Comments will be approved before showing up.
November 13, 2020 3 Comments
One of the biggest jobs at Mont is customer service, with the inbox sometimes a little overwhelming! But the emails are overwhelmingly positive; questions about our gear, emails about how well a customers gear worked, and fun stories and photos from the wild.
It isn’t all smiles, though, negative emails do occasionally pop up. But not to let that get us down, often these emails highlight a failure of communication on our part or provide information for us to reflect upon and improve.
November 13, 2020