The Flyte Backpack on the Franklin River

One of the biggest jobs at Mont is customer service, with the inbox sometimes a little overwhelming! But the emails are overwhelmingly positive; questions about our gear, emails about how well a customers gear worked, and fun stories and photos from the wild.

It isn’t all smiles, though, negative emails do occasionally pop up. But not to let that get us down, often these emails highlight a failure of communication on our part or provide information for us to reflect upon and improve.

After the Victorian "lockdown" we were itching to get up into the mountains for a bit of open-air goodness. Not being able to camp or travel over winter can build one's anxiety to mega levels when all you dream of is the outdoors!

Following reports of isolated tree deaths throughout Kosciuszko National Park in 2007-08, sub-alpine forests in the Australian Alps are now in widespread decline.