December 09, 2013
The Mont Flyte Backpack on a rough and tumble trip down the Franklin River, Tasmania with a kayaking group from La Trobe University and Brainsick Productions.
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November 13, 2020 3 Comments
One of the biggest jobs at Mont is customer service, with the inbox sometimes a little overwhelming! But the emails are overwhelmingly positive; questions about our gear, emails about how well a customers gear worked, and fun stories and photos from the wild.
It isn’t all smiles, though, negative emails do occasionally pop up. But not to let that get us down, often these emails highlight a failure of communication on our part or provide information for us to reflect upon and improve.
November 13, 2020