This does not affect your right to an exchange or refund for faulty equipment.
The rockD is a lightweight aluminium carabiner with a high strength rating. It features a 24mm gate opening and flattened I-beam end profiles. A snag resistant key lock nose and offset gate opening make this a versatile carabiner - Ideal where both high strength and low weight is required. The rockD is available in screw-Lock, Auto-Lock, BiWire, and Rock Exotica's unique Orca-Lock gate mechanism - this is the Screw-Lock mechanism.