October 30, 2020
“I heard that the Mont Dragonfly had been released only days before what was likely to be the only backcountry campout of a particularly strange winter. I begged our Gear Editor Mattie to see what he could do and a few days later I was picking it up for a loan as we blitzed through Canberra. To the range!”
Photo courtesy of We Are Explorers.
This review was not paid for by Mont, nor did the reviewer receive anything from Mont apart from a Dragonfly tent on-loan for the trip.
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November 13, 2020 3 Comments
One of the biggest jobs at Mont is customer service, with the inbox sometimes a little overwhelming! But the emails are overwhelmingly positive; questions about our gear, emails about how well a customers gear worked, and fun stories and photos from the wild.
It isn’t all smiles, though, negative emails do occasionally pop up. But not to let that get us down, often these emails highlight a failure of communication on our part or provide information for us to reflect upon and improve.
November 13, 2020